微軟 Microsoft Customer Care Framework Version 2005 For .NET 2.0 英文正式版 軟體簡介: () 微軟MicrosoftCustomerCareFrameworkVersion2005For.NET2.0英文正式版 相關網址: http://www.microsoft.com 內容說明: Microsoft'sCustomerCareFramework(CCF)isamodularXMLWeb Servicesarchitectureforrapiddevelopmentanddeploymentofcontact centersolutions.ServiceProviderscantransformandexpandtheircall centeroperationstoreducecostswhileimprovingthequalityoftheir customerservice,CCFincreasescallcenteragentproductivityby prefetchingcustomerinformationandsharingitinsmartwaysbetween differentapplications,dramaticallycuttingthetimeagentsmustspend searchingforandenteringdatatocompleteacall.InaContactCenter it'sallaboutTime! ThisversionofCustomerCareFramework2005isdesignedtorunonthe .NET2.0platform.