商品詳情
CBT Nuggets Salesforce Intermediate 視頻教學 英文教學版(DVD一片裝)
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商品描述
軟體簡介:
This Salesforce Intermediate Course with Jim Anthony will take you deeper
into the features and functionality of Salesforce.
You will also learn many sales and marketing trends as well as best practices
for the real world.
Recommended skills:
Salesforce familiarity and experience
Related job functions:
Sales Representatives
Sales Management
Salesforce Administrators
This course will cover improving customer engagement, lead nurturing and
lead scoring through Salesforce native functionality and a few additional
third-party apps.
You'll learn about managing opportunities, forecasts and pipeline with a real
world perspective on how to stay on top of your opportunities and stay connected
with your prospects and customers.
You will learn about native Salesforce email features and functions such as
sending stay-in-touch requests, leveraging email tracking, and using email
templates and letterheads.
We will also cover reports and dashboards, chatter, app exchange and data.com.
You'll also get some hands-on experience using workflow rules, formulas, and
setting up an approval process.